CERS FAQS

All businesses handling hazardous materials are required to make annual electronic submittals through CERS to report facility information, hazardous materials inventory, site map, and emergency response and training plans. Additional information is required if the business participates in additional CUPA programs such as: 

CERS: Frequently Asked Questions

How do I create a CERS account?

  1. Go to the CERS homepage at CERS
  2. On the CERS homepage, there is a login option for Businesses (Green) and Regulators (Blue). Click on the 'Business Portal Sign-In'.
  3. Select the green button that says 'Create New Account and follow the prompts
  4. An email will be sent, prompting you to activate your account. Follow the instructions given in that email. You will then be asked to sign in at the Business Portal.
  5. If needed, request access to your business information

    CERS step-by-step (PDF)

I already have a CERS account, how do I log in?

  1. On the CERS homepage, there is a login option for Businesses (Green) and Regulators (Blue). Click on the 'Business Portal Sign-In'.
  2. Enter your User ID and click 'Next'
  3. Enter your password and click 'Next' to continue.
  4. If you have forgotten your User ID or Password or are having difficulty logging in, select 'Forget your user name and password?' located just below the text box and follow the screen promptings.

How often do I need to update my account?

  1. Any time a change occurs at the facility the CERS account needs to be updated to reflect that change within 30 days. Changes to the facility that triggers a new CERS submittal include but are not limited to: changes in ownership, change in operators, new hazardous materials coming on-site, the layout of the site, and emergency and primary contact changes.
  2. Facilities are required to update their account yearly, at minimum, even if there are no changes to be made. CERS has created a feature that allows owners to quickly resubmit previous information when no changes are necessary. 

When is my annual CERS submittal due?

Every facility must submit its annual submittal or certification on or before March 1st per California Health and Safety Code 6.95 section 25508(a)(1). 

I don't have any changes to make to my yearly submittal, can I resubmit the same information?

YES, select the start submittal button for each element and when prompted say 'start submittal based on previous' then save the information.

How do I add a new user to my account?

  1. Select your business
  2. Click on 'People/Users'
  3. Click on 'Add a Person' and follow the screen promptings.

How do I edit an existing user?

  1. Select the user you wish to make changes to and select the edit button located at the bottom of the page and make your changes.
  2. Be sure to save your changes.

How do I view my business information?

1. After you have successfully logged in, select your facility
2. Click 'Start/Edit Submittal' 
3. Select and click on the page you wish to view.

How do I update/edit my business information?

1. Select the page you want to edit
2. Click on the 'Start New Submittal' link and choose 'Based on a copy of the last submittal'
3. Review your information and make changes
4. Save changes to create a draft
5. Submit ALL draft pages to update CERS facility data.

CERS Submittal Help Guide (PDF)

If you have any questions, or concerns, or need help with your CERS account, please contact our office at (530) 283-6355.