Plumas County Behavioral Health

If you are experiencing a behavioral health crisis situation, please call 1-800-757-7898 or 530-283-6307. If you are in a life-threatening emergency situation,
dial 9-1-1


1. New and Improved 24/7 Access and Crisis line services available to Plumas County residents. Call anytime, day or night to reach a clinical professional and receive linkage to routine and urgent Mental Health and/or Substance Use Disorder services. The 24/7 Access and Crisis line will be answered by Plumas County Behavioral Health Staff Monday-Friday 8:00 am to 5:00 pm, excluding holidays and office closures. After hours, weekends and holidays, the line will be answered by a new contracted provider.

  • Services available through this line include:
  • Information on available Behavioral Health Services
  • How to file a Grievance, Appeal or for a State Fair Hearing
  • Being provided a routine new or returning client appointment
  • Crisis support for mental health and substance use needs
  • Next day urgent/crisis appointments with the clinician of the day
  • Community Resources and supports
  • How to make a referral to Behavioral Health

2. New hotline specifically for caregivers provided by the "Caregiver Action Network". You can reach the Caregiver Help Desk by calling 1-855-227-3640. For information on this new line, you can check out this news link or you can visit their website

New Winter Hours for the Chester Wellness Center

The Chester wellness center will now be open to the public Monday-Friday from 9:00 AM to 4:00 PM during the winter months.

Getting Started Accessing Services

Plumas County Behavioral Health now offers Open Access Clinics in our four major communities!


Quincy Annex- 270 County Hospital Rd, Quincy, 95971 MONDAY & WEDNESDAYS
Chester Wellness Center- 372 Main St, Chester, CA 96020  FRIDAYS
Greenville Wellness Center- 414 Main St, Greenville, CA 95947 TUESDAYS
Portola Wellness Center- 280 E Sierra Ave, Portola, CA 96122 TUESDAYS


Access appointments are first-come, first-serve
Registration begins at 8:00 AM Intakes start at 8:30 AM
Must be signed in by 11:00 AM
Expect your initial visit to take 1-2 Hours


Please bring a photo ID and your Medi-CAL insurance card. If you are not a Medi-CAL beneficiary or un-insured, please contact your private insurance for a list of providers in your area.
Proof of income is preferred but not required.
Please arrange childcare for children under 12.


We are dedicated to providing those we serve with quality innovative behavioral health care in a recovery-based environment. If you have any questions about access or our services please call the main office at (530)-283-6307

Mission Statement

Our Mission is to provide respectful, culturally sensitive and strength-based behavioral health services which promote wellness, self-sufficiency, and recovery from mental illness and/or addiction

Additional information can be attained by calling Plumas County Behavioral Health at (530) 283-6307.
Between 8:00 AM and 5:00 PM Monday through Friday.
After hours and holidays, crisis assessments can be initiated by calling our 24/7 access line (530)-283-6307.
In situations involving immediate risks to public safety dial 9-1-1

A wide range of services are available, from short-term to intensive, based on your needs. These time-limited services are designed to foster resiliency in individuals and families and to promote wellness

Provider List - English (PDF)

Provider List - Spanish (PDF)


  • Tony Hobson, Ph.D. -Director
  • Kathy Schwartz, LMFT-Unit Clinical Supervisor
  • Pamela Schaffer, LCSW-Unit Clinical Supervisor
  • Sharon Sousa, LMFT-Unit Clinical Supervisor
  • Jessica McGill- Quality Assurance and Compliance Manager
  • Elizabeth McAllister- Patients Rights Advocate
    Email:                                                            Phone: (530)-616-1638

State of California


New Hotline Available to Help California’s 

Most Vulnerable During Power Shutoffs

Hotline, consumer resources page, and personal emergency plan now available


DATE: October 27, 2019

CONTACT: Scott Murray | | (916) 654-3304

SACRAMENTO – As utility-initiated Public Safety Power Shutoffs continue to impact residents across California, a nonemergency hotline has been established to help medically vulnerable Californians and health and community care facilities find resources in their communities during power shutoffs.

The hotline is (833) 284-3473.

“As power shutoffs continue, we have been working hard to protect the health and well-being of California’s most vulnerable,” said California Health and Human Services (CHHS) Secretary Dr. Mark Ghaly. “This hotline will serve as an important resource for our families, friends, and neighbors, but especially the elderly and those with access and functional needs.”

The hotline, which was established by CHHS and its Departments, will provide information about resources available during public safety power shutoffs. During power shutoffs or potential power shutoffs, hotline assistance will be available 9:00am-9:00pm. Assistance is available in many languages. 711 Telecommunications Relay Services (TRS) are available for individuals with hearing or speech-related disabilities. You can find more information on 711 TRS here.

Individuals experiencing a medical or psychiatric emergency should call 911. Individuals who need medical services or medication should call their health plan’s member services number. Individuals who have a problem getting services or assistance with their health care can contact the Department of Managed Health Care’s Help Center at (888) 466-2219 or

CHHS has also created a new online tool that allows individuals to complete a personal emergency plan. This is designed to help those with access and functional needs to be prepared for power shutoffs. Also, a new consumer page provides various resources available for those in de-energization areas. CHHS has also created a data dashboard for local response partners to allow local governments, state agencies, and community partners to share information to better plan and respond to power shutoffs. This data dashboard includes information related to individuals with durable medical equipment, healthcare facilities, community care facilities, weather, and utilities.

The State of California is taking additional actions to help medically vulnerable individuals.

Governor Newsom announced $75 million for local and state governments to mitigate impacts of power shutoffs and, last week, demanded that California’s Investor-Owned Utilities adhere to previously-agreed protocols for their power shutoff decisions and coordinate with state and local officials to protect public safety and limit impacts during these events.